Legal

Privacy Policy

Last updated: July 2026

1. Introduction

DayStart Executive Solutions ("DayStart", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at daystartsolutions.com or interact with our services.

DayStart Executive Solutions is a people and organizational development firm based in Accra, Ghana, providing executive development, HR advisory, and recruitment services.

This policy is governed by the Data Protection Act, 2012 (Act 843) of Ghana and, where applicable, the General Data Protection Regulation (GDPR) of the European Union. By using our website or submitting information through our forms, you agree to the terms of this Privacy Policy.

2. Who We Are

Organisation: DayStart Executive Solutions

Location: Accra, Ghana

Website: daystartsolutions.com

Data Controller Email: hello@daystartsolutions.com

3. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us through our website forms or when it is automatically collected through your use of our website.

3.1 Data You Provide Directly

Job Applications

When you submit a job application through our Recruitment page, we collect your full name, email address, phone number, location, years of experience, LinkedIn profile URL, availability, cover letter (typed or uploaded), and curriculum vitae (CV) document.

HR Advisory Service Requests

When you submit an HR service request, we collect your company name, contact person name, email address, phone number, industry, number of employees, service required, and a description of your needs.

Executive Development and Coaching Requests

When you request a coaching or training service, we collect your full name, email address, phone number, organisation name, career level, service of interest, preferred contact method, and a description of your development needs.

Contact Form Submissions

When you contact us through our Contact page, we collect your full name, email address, phone number, subject of enquiry, and your message.

Newsletter Subscriptions

When you subscribe to our newsletter, we collect your email address.

Discovery Call Bookings

When you book a discovery call through our booking system (Microsoft Bookings), we collect your name, email address, and any information you provide during the booking process. This data is handled by Microsoft in accordance with their privacy policy.

3.2 Data Collected Automatically

When you visit our website, certain technical data is automatically collected by our hosting infrastructure. This includes your IP address, browser type and version, operating system, referring URL, pages visited, and date and time of your visit. This data is collected by Vercel (our hosting provider) and is used for security, performance monitoring, and error diagnosis. We do not use this data to identify you personally.

4. How We Use Your Personal Data

We use your personal data only for the purposes for which it was collected and in accordance with applicable data protection law. Specifically:

—To process your job application: Reviewing your CV and cover letter, assessing your suitability for open positions, and communicating with you about your application status.

—To respond to service requests: Reviewing HR advisory or coaching requests and contacting you to discuss your needs and provide proposals.

—To respond to contact enquiries: Reading and responding to messages sent through our contact form.

—To send newsletters: Sending periodic updates, insights, and announcements to subscribers who have opted in. You can unsubscribe at any time.

—To manage discovery call bookings: Facilitating the scheduling of discovery calls between you and our team.

—To improve our platform: Using aggregated, anonymised technical data to improve website performance and user experience.

—To comply with legal obligations: Retaining records as required by applicable Ghanaian law.

We do not use your personal data for automated decision-making or profiling. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Legal Basis for Processing

Under Ghana's Data Protection Act 2012 and the GDPR (where applicable), we process your personal data on the following legal bases:

—Consent: You have given us clear consent to process your data for a specific purpose, such as subscribing to our newsletter or submitting a contact form.

—Contractual necessity: Processing is necessary to take steps at your request prior to entering into a service agreement, such as processing a job application or HR service request.

—Legitimate interests: Processing is necessary for our legitimate business interests, such as responding to enquiries and improving our services, where these interests are not overridden by your rights.

—Legal obligation: Processing is necessary to comply with applicable Ghanaian law and regulatory requirements.

6. How We Store and Protect Your Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction.

6.1 Where Your Data is Stored

Your personal data is stored and processed using the following third-party infrastructure providers:

Supabase — Database and file storage provider

All form submissions, application data, and uploaded files (CVs, cover letters) are stored in a Supabase PostgreSQL database hosted on AWS infrastructure. Data is encrypted at rest and in transit.

Vercel — Website hosting provider

Our website is hosted on Vercel's global edge network. Vercel automatically collects server logs including IP addresses for security and performance purposes.

Cloudinary — Image hosting provider

Team photos and article cover images are stored on Cloudinary's servers. No personal data submitted through forms is stored on Cloudinary.

Resend — Email delivery provider

Transactional emails (confirmation emails, notifications) are sent through Resend. Resend processes your email address and name to deliver emails on our behalf.

Microsoft Bookings — Appointment booking system

Discovery call bookings are managed through Microsoft Bookings. Data entered during the booking process is processed by Microsoft in accordance with their privacy policy.

6.2 Security Measures

We implement the following security measures to protect your data: all data is transmitted over HTTPS with TLS encryption; database access is restricted through row-level security policies; admin access requires authenticated login with strong password requirements; CV and cover letter files are stored in private, access-controlled storage buckets; and access to personal data is limited to authorised DayStart staff only.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Data Type	Retention Period
Job applications (unsuccessful)	12 months from date of application
Job applications (successful)	Duration of employment relationship plus 7 years
HR advisory and coaching requests	3 years from date of last interaction
Contact enquiries	2 years from date of submission
Newsletter subscriptions	Until you unsubscribe
Server logs and technical data	90 days (managed by Vercel)
Financial or contractual records	7 years as required by Ghanaian law

When your data is no longer required, it will be securely deleted or anonymised.

8. Sharing Your Personal Data

We do not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

—Service providers: We share data with the third-party infrastructure providers listed in Section 6 (Supabase, Vercel, Cloudinary, Resend, Microsoft) strictly for the purpose of delivering our services. These providers are contractually bound to protect your data.

—Potential employers: If you submit a job application, your application details may be shared with the relevant hiring organisation as part of the recruitment process. We will only do this with your knowledge, as the purpose of the application form is explicit.

—Legal requirements: We may disclose your data if required to do so by law, court order, or in response to a lawful request by a public authority in Ghana or another jurisdiction.

—Business transfers: In the event that DayStart Executive Solutions is acquired, merged, or substantially restructured, your data may be transferred as part of that transaction. You will be notified of any such change.

9. International Data Transfers

Our infrastructure providers (Supabase, Vercel, Resend, Cloudinary) may store and process your data outside of Ghana, including in the United States and the European Union. Where such transfers occur, we ensure they are governed by appropriate safeguards including:

—Standard contractual clauses approved by relevant data protection authorities

—Providers that are certified under recognised data protection frameworks

—Providers that maintain their own robust data protection and security programmes

10. Your Rights

Under Ghana's Data Protection Act 2012 and, where applicable, the GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data, subject to certain legal exceptions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to request that we provide your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to our processing of your personal data where we are relying on legitimate interests as the legal basis.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Data Protection Commission of Ghana if you believe we have not handled your data appropriately.

To exercise any of these rights, please contact us at hello@daystartsolutions.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

11. Cookies and Tracking

Our website uses the following types of cookies and local storage:

Strictly necessary cookies

These are required for the website to function and cannot be switched off. They include session cookies used to maintain your authenticated admin session and security tokens.

Performance cookies

Vercel, our hosting provider, collects basic analytics data including page views, load times, and error rates to help us maintain website performance. This data is aggregated and does not identify you personally.

Third-party embeds

Our booking page embeds Microsoft Bookings via an iframe. Microsoft may set cookies when you interact with the booking widget. Please refer to Microsoft's privacy policy for details.

We do not use advertising cookies, tracking pixels, or any third-party analytics services such as Google Analytics. We do not track you across other websites.

12. Children's Privacy

Our website and services are directed at professionals and organisations. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a child has provided us with personal data, please contact us at hello@daystartsolutions.com and we will promptly delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:

DayStart Executive Solutions

Accra, Ghana

Email: hello@daystartsolutions.com

Website: daystartsolutions.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission of Ghana at dataprotection.gov.gh.

This Privacy Policy was last reviewed and updated in July 2026. DayStart Executive Solutions is committed to protecting your privacy and handling your data with transparency and care.